When you purchase your Package, and we agree on your appointment time, I block my calendar for that day/time for the duration of the Package. If you or I already know of a conflict for a session, we’ll adjust that session time. The first session for your Package must be within 7 days of purchase unless otherwise arranged.

I set aside this block of time specifically for you. I never “overbook,” and I only see 4 clients/per day so that I can be fully present for you. I am dedicated to holding our sessions at this time every week and ask that you are too. After booking your Package, I will send a PDF schedule to you via email.

As a general rule, I do not send appointment reminders. Please let me know if you would like to receive 24- or 48-hour automated reminders via text. I’m happy to set that up if it helps you!

We will use the same Zoom link weekly. Please let me know if you’ve never used Zoom and need technical assistance!

Sometimes, you just need a gentle reminder that someone else is in your corner! My clients are close to my heart, and I often send quick “How ya doing? Thinking about you…” messages between sessions. I appreciate the opportunity to stay in touch, and you are welcome to text me anytime, 24/7, at 512-877-3233. I regret that I might not be available to respond after 7 pm Central Time, before 10 am, or on some weekends. But I promise to read every message you send and reply when possible. If during a Check-In, we discover that you need more intensive support, I will ask if you would like to have a "Sanity Check" on zoom.

Due to the nature of Narcissistic and Emotionally Abusive relationships and their after-effects, it is not uncommon for clients to have times between sessions when they experience substantial emotional dysregulation and stress. This experience is common and normal. You may find that you need an extra bit of “unplanned” support before your next scheduled coaching session.

A Sanity Check call is a 20-minute on-demand Zoom call based on my current availability. Sanity Checks are only for my ongoing coaching clients who have appointments with me weekly and have a current Package. Every Package of Services I offer includes one Sanity Check per week. Additional Sanity Checks may be purchased for $35. Please text me at 512.877.3233 & I will reply with my earliest availability to meet with you on a video call. Generally, I will be able to work you into my schedule within 2-5 hours (sometimes immediately). I do not offer Sanity Checks over text, telephone, or email except when there is a safety issue and at my discretion. If a Sanity Check runs over time, I will invoice you for the additional time in increments of 10 minutes.

Quenza is an easy-to-learn, easy-to-use online learning management system that you can access through a web browser or download the app to your phone. If this is your first time purchasing a Package, I will email you the invitation link to create a Quenza account after you have purchased your package. Quenza will not charge you for the account or use of the system.

Each week after our session, I will send you an “Activity” to complete before our next session. I will choose the Activity each week based on where you are in your Recovery Journey. You will also have weekly journaling prompts in the “Post-Session Journaling Pathway.”

All of these activities are optional – never required! However, this homework is a key benefit of your Package and will enhance and deepen your Recovery Journey, so it is strongly suggested. No refunds or compensation will be made if you choose not to use the Quenza system or complete the Activities/Pathways.

As we continue to work together, I will share additional resources with you through the Quenza system, aside from the Activities and Pathways. You’ll find these resources in the “Files” tab in your Quenza account. If you are interested in a particular topic or want more information about something we’ve discussed, I welcome your suggestions!